Dignify Events
Dignify Events

Privacy Policy

Last Updated: 1 January 2024

1. Introduction

Welcome to Dignify Events ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regards to your personal information, please contact us at info@dignifyevents.co.za.

This Privacy Policy applies to all information collected through our website (https://dignifyevents.co.za), and/or any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

We comply with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection laws.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information

  • Name and surname
  • Email address
  • Phone number
  • Company/organization name

Event Information

  • Event type and date
  • Guest count
  • Venue details
  • Service requirements

Technical Information

  • IP address
  • Browser type
  • Device information
  • Usage data

3. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below:

Purpose Description
Service Delivery To provide and manage the services you request, including event planning and infrastructure setup
Communication To send you information about your enquiry, provide quotes, and respond to your requests
Improvement To improve our Services, website functionality, and user experience
Legal Compliance To comply with our legal obligations, resolve disputes, and enforce our agreements
Marketing To send you marketing and promotional communications (with your consent)

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

  • Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processors, data analysis services, email delivery services, and hosting providers.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

Our security measures include:

  • Secure servers and data encryption
  • Regular security assessments
  • Limited access to personal information
  • Employee training on data protection
  • Regular updates to security protocols

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Data Protection Rights

Under POPIA and other data protection laws, you have rights including:

  • Right to Access: You have the right to request copies of your personal information.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

How to Exercise Your Rights

If you would like to exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.

Information Officer: The Management
Email: info@dignifyevents.co.za
Phone: 073 344 9284

8. Third-Party Websites

The Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Dignify Events Information Officer

Email: info@dignifyevents.co.za
Phone: 073 344 9284
Alternative Phone: 084 437 1523
Address: Gauteng Province, South Africa

We aim to respond to all privacy-related enquiries within 48 hours during business days.

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